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What to Look for in an Amazon Seller Reimbursement Service

December 6, 2017 by refunds Leave a Comment

Are you in the dark about how much money Amazon owes you? Unfortunately, the answer is probably yes.

Most sellers struggle to monitor their FBA accounts for mistakes and accidental losses. That’s understandable. You’re too busy sourcing new products, testing new marketing techniques, or continually optimizing your listings.

But what’s the point of working so hard to make money if you don’t know how much you’re losing?

Think of FBA mistakes as leaks.

You’re pouring money into your FBA account with new sales, and a small percentage of that is leaking out. The more that goes in, the more that leaks out due to Amazon errors that are bound to happen.

Handling the process on your own is a hassle. What you need instead is an FBA reimbursement service. Here’s what to look for when signing up.
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Filed Under: FBA Refunds

How Long Do Sellers Have to Request Reimbursement from Amazon?

November 15, 2017 by refunds Leave a Comment

FBA reimbursements are unfortunately a complicated facet of selling on Amazon. “How long do I have to file a claim?” is a question we hear often. That’s why we’re taking a moment to give you the short answer and the long answer to this question.

Short answer: 18 months.

Long answer: Keep reading…!

When should you open a reimbursement case?

When you discover an inventory or return discrepancy and want to know when to file a claim, unfortunately the answer is not “right away.”
[Read more…]

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Filed Under: FBA Refunds

5 Best Amazon FBA SaaS Tools

November 1, 2017 by refunds Leave a Comment

Hey Amazon sellers! As you well know, there are a lot of amazing tools that can help you when it comes to FBA. From product research to keyword research…from listing optimization to inventory management…there are many software systems you can use to grow your Amazon business.

The options are overwhelming!

Not to worry. We’ve polled our customers to find out which Amazon FBA SaaS tools really make a difference. To find out what tools our customers can’t live without, keep reading.

Read our “5 Best” Series to discover more resources for Amazon sellers:

  • 5 Best Podcasts
  • 5 Best Books
  • 5 Best Blogs
  • 5 Best Conferences

And now, onto the tools!
[Read more…]

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Filed Under: Amazon Seller Success

Finding Products to Sell on Amazon

October 20, 2017 by refunds Leave a Comment

Finding Products to Sell on Amazon

For private label sellers, the most imperative, and often most difficult, part of business is finding a product that will sell like hotcakes. Most sellers spend a tremendous amount of time on product research, because a good product will gain traction whereas a poor product is simply money down the drain. Here we explore ways for product research as well as things to consider during this process.

Pay attention to surroundings, passions, hobbies, problems

For some people, product ideas come naturally. They simply pay more attention to their surroundings and products they use on a day-to-day basis, and think about how these products can be improved upon. Some people come up with product ideas for things they need, but can’t find on the market. Also, keep your eyes open when out and about, check out what products are popular in boutique or specialty shops, and think about your own hobbies and what products are relevant to those hobbies. For example, someone who enjoys lying in a hammock but does not have a backyard for hanging one might come up with an indoor space-saving hammock idea.
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Filed Under: Amazon Seller Success

Amazon FBA Inventory Misplaced: What to Do Next

October 11, 2017 by refunds Leave a Comment

When your Amazon inventory is misplaced, you might find yourself feeling a little lost. What happens next? How do you recoup your losses? How can you best protect your inventory?

In this post, we’re covering all of the common questions about misplaced inventory, so you can know how to get your money back and rest easy.

How does Amazon inventory get misplaced?

An Amazon warehouse can be as large as 1.2 million square feet. Whoa, that’s huge. The warehouses operate with what is known as a “chaotic storage system.” Meaning, instead of being organized by product type or seller or some other factor, the shelves are actually not organized at all.
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Filed Under: FBA Refunds

How to Adopt a Positive Business Mindset

October 4, 2017 by refunds Leave a Comment

A positive business mindset can help you win in business, and nowhere is this more true than on Amazon. Almost everyone you know could start in an online business if they put in the work, but they choose not to. They think of all the things that could go wrong, and are ultimately too scared to even begin.

Sure, there’s a lot that can go wrong on Amazon: intellectual property infringements, lost shipments, Chinese suppliers going dark, suspended FBA accounts…. These things can happen.

But focusing on the possibility of the negative keeps your business stagnate.

Instead, you need to build a strong mindset—a foundation that can handle anything that Amazon throws your way.

What is a positive business mindset?

[Read more…]

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Filed Under: Amazon Seller Success

Q&A: FBA Lost and Damaged Inventory Reimbursement Policy

September 27, 2017 by refunds Leave a Comment

Considering that lost and damaged inventory is the second most common FBA reimbursement case, we have received a lot of questions from Amazon sellers about this over the years.

If you’re wondering whether or not FBA owes you money, lost and damaged inventory is a good place to start.

Fortunately, Amazon has a very reasonable reimbursement policy to cover common issues and protect you against loss.

Let’s dig into the specifics of the policy, answer some common questions, and review how you can get more money back.

What does the policy cover?

[Read more…]

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Filed Under: FBA Refunds

How to Use Facebook Live As an Amazon Seller

September 20, 2017 by refunds Leave a Comment

Your weird cousin does it. Your favorite celebrity does it. Now it’s your turn…

No, we’re not talking about anything nefarious here.

We’re talking about Facebook Live.

Is it worth it? Will broadcasting live really help you sell your Amazon products? Or is it just the next big thing in digital marketing to suck away all of your time?
[Read more…]

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Filed Under: Amazon Seller Success

Amazon Distributor Damaged: Can I Get Reimbursed?

September 12, 2017 by refunds Leave a Comment

Have you had Amazon declare inventory as distributor damaged? Unlike when items are marked as damaged in Amazon’s warehouses, this issue can be a little trickier to get reimbursed.

In this post, we’re answering questions that sellers commonly have.

What is “Distributor Damaged” and how does it differ from other issues?

Anything denoted as “distributor damaged” or “damaged by inbound carrier” means that the shipment was received by Amazon already damaged to the extent that this inventory is unfit to sell. Such as issue would show up in your Inventory Adjustments report.

Because the inventory was not damaged by Amazon, they don’t necessarily take responsibility for it and automate a reimbursement, as they would in the case of something damaged in their warehouses.
[Read more…]

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Filed Under: Amazon Updates

How to Create a Hot Selling Promotion for Your Amazon Product

September 6, 2017 by refunds Leave a Comment

How to Create a Hot Selling Promotion for Your Amazon Product

Amazon is THE place for a good deal, so why not excite your buyers with something a little more special than just a sale price?

Amazon promotions are a great way to increase sales on an entire line of complimentary products or on just one item. To learn how to succeed with a temporary promotion on Amazon, read on.

Amazon has three different types of promotions:

  • Money Off: This promotion works by incentivizing customers to buy more products from your brand in order to receive money off of their total (either a percentage or a specific dollar amount)
  • Buy One Get One: Customers can receive a free item if they meet the qualifications–note that customers will have to add that item to their cart to receive it, as it won’t automatically be added if they qualify
  • External Benefit: You can offer customers some other type of benefit to be received after the order, such as membership to a private online community or an instructional video

 

Tips for creating promotions within Amazon

[Read more…]

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Filed Under: Amazon Seller Success

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Refunds Manager

Refunds Manager can help you get back reimbursements from Amazon FBA for 17 different types of claims. No more wondering if you skipped anything. No more valuable time spent cross-checking order numbers! Refunds Manager has you covered.

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